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Crossroads Improves Rankings With Center For Medicaid and Medicare Services!



November 7, 2017

Crossroads Rehabilitation and Nursing is committed to resident satisfaction and clinical excellence. Under the leadership of Director of Nursing, Toney Stroud, Crossroads has recently been recognized for its focus on clinical outcomes. In the November 2017 report, CMS awarded Crossroads with 3-star status overall, and 4 star status in the areas of Quality Measures and Staffing.

Crossroads is not only happy to care for residents with complex clinical needs, but also to offer a loving home-like environment that provides personalized, individual care while excelling in the quality metrics set by the Center for Medicaid and Medicare Services.

Congratulations Toney and Team Crossroads for this awesome accomplishment!

CMS created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes more easily and to help identify areas about which you may want to ask questions.

The Center for Medicaid and Medicare Services created "The Nursing Home Compare" website featuring a quality rating system that gives each nursing home a rating of between 1 and 5 stars. Nursing homes with 5 stars are considered to have much above average quality and nursing homes with 1 star are considered to have quality much below average. There is one Overall 5-star rating for each nursing home and a separate rating for each of the following three sources of information:

Health Inspections – The health inspection rating contains information from the last 3 years of onsite inspections, including both standard surveys and any complaint surveys. This information is gathered by trained, objective inspectors who go onsite to the nursing home and follow a specific process to determine the extent to which a nursing home has met Medicaid and Medicare’s minimum quality requirements. The most recent survey findings are weighted more than the prior two years. More than 180,000 onsite reviews are used in the health inspection scoring nationally.

Staffing – The staffing rating has information about the number of hours of care provided on average to each resident each day by nursing staff. This rating considers differences in the levels of residents' care need in each nursing home. For example, a nursing home with residents who had more severe needs would be expected to have more nursing staff than a nursing home where the resident needs were not as high.

Quality Measures (QMs) – The quality measure rating has information on 11 different physical and clinical measures for nursing home residents. The rating now includes information about nursing homes' use of antipsychotic medications in both long-stay and short-stay residents. This information is collected by the nursing home for all residents. The QMs offer information about how well nursing homes are caring for their residents’ physical and clinical needs. More than 12 million assessments of the conditions of nursing home residents are used in the Five-Star rating system.

To learn more about the 5 Star Rating System,

Click Here

News & Events


Healthcare CEU Event at Crossroads
Come to our CEU event on grief, mourning and bereavement! See flyer for more details!



Tree of Life Ceremony at Crossroads!
Come and join us in honoring those that we have lost!



Open House at Crossroads!
Come and enjoy our Business After-hours Networking Event! Drinks and Appetizers provided!



Crossroads Improves Star Rating with CMS!
Way to go, Toney and Team Crossroads!